So you have decided to join our growing community. Welcome! Do you need some help? This step-by-step guide will walk you through how to create a new ROKKEX account, how to fund it, and how to trade on ROKKEX cryptocurrency exchange.
Creating a New Account
Let’s head over to ROKKEX exchange and sign you up. The buttons at the top right corner will lead you either to the login page or registration form. If you do not have an account yet, you can sign up using your email address, Facebook, or Google account. If you want to create a business account and not personal, there is an option for that too. You should receive a confirmation email within a few minutes after the registration that will let you log in and proceed.
Passing the KYC
We take every measure to prevent fraud and protect ROKKEX users. We follow the newest and highest KYC and AML standards that require every member to pass the basic KYC procedure before they can start trading. You can find the KYC through the Account page. To verify your account, you will have to provide your full name, country of residence, and your National Identification Number. Also, you will have to provide a copy of your ID card/passport and a photo of yourself. This verification is handled by our trusted partner — iDenfy.
You might notice on your Account page that you have defined deposit and withdrawal limits. These limits change according to your verification level, and there are three of them. The first level is simple and automated (verified manually later), so it should not take longer than 5 minutes to have your account approved and ready for trading. If you would like to pass the second or third level verification, please contact ROKKEX support for assistance.
Funding the Account
Now, as you have your account set up, you need some funds that you could trade. You can fund your account through Wallet’s Deposit page that can be found in the header menu. Here you will be able to choose what asset you would like to deposit and how much you would like to deposit. The deposit address will be displayed on the right, or you can click Show QR Code and scan it if you are making a mobile transaction. Of course, keep in mind that you have daily and monthly deposit limits. Also, there are preset transaction minimums and fees. You can find all this information on our support page in Fiat Deposits and Cryptocurrency Deposits sections.
Your new ROKKEX account is registered, verified, and funded. What is next? Trading. First of all, you should choose which panel you prefer. Evaluate your experience and think about your preferences. We have two different trading pages — Basic and Advanced. The Basic Trade page is simple, clean, and very user-friendly. There is just the right amount of information that you would need. The Advanced Trade page has more tables and charts that can be useful for an experienced trader. Also, the layout of this page can be changed to your liking so you could make it more comfortable or familiar.
Once you choose the trading view, you should pick the asset pair you would like to trade. The current pair can be seen at the top left corner, and you can change it by clicking the drop-down menu arrow right next to it (Basic Trade) or through Markets against quote asset table (Advanced Trade). Then you need to choose the type of your order — are you interested in buying or selling the asset and if you would like to create a limit order or a market order (you can switch at the top of the order form). Once you fill in the form and press the button, Buy/Sell the order will be created and filled. You can see the history and status of your orders in the table at the bottom of the trading page and on your account page.
Knowledge Base & Support
We have built ROKKEX Cryptocurrency Exchange with the goal of creating the most secure and easy-to-use crypto exchange. However, if you have any questions or encounter some issues, we have built an extensive, but yet again, a simple knowledge base where we answer most frequently asked questions, resolve the most common problems and share other useful tutorials or articles. Of course, if you do not find an answer or you need help urgently, ROKKEX support team is ready to help. You can talk to our support agents via live chat or submit a ticket through the form on the support page or via email firstname.lastname@example.org.
At ROKKEX, we take security extremely seriously, and our crypto exchange is built on ‘Security First’ principle. We want to share our expertise with the broader public for the world to become happy, safe, and wise.
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